Privacy Policy – Codecraft Advisory

Effective Date: 12-Sep-2025

At Codecraft Advisory LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1️⃣ Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other details you provide when filling out forms, subscribing to newsletters, or contacting us.
  • Usage Information: Data about how you use our website, including pages visited, time spent, and interaction with content.
  • Cookies and Tracking: We may use cookies to improve website functionality, analyze traffic, and enhance your user experience.

2️⃣ How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide services.
  • Send newsletters, updates, or promotional content (you can unsubscribe at any time).
  • Improve our website, services, and user experience.
  • Comply with legal requirements or protect our rights.

3️⃣ How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4️⃣ Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With service providers or partners who assist us in delivering services, under confidentiality agreements.
  • When required by law or legal process.

5️⃣ Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your data.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at contact@codecraftadvisory.uk

6️⃣ Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7️⃣ Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings.

8️⃣ Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” will indicate the latest version. Continued use of our website or services constitutes acceptance of any changes.

❗Refund & Return Policy

This policy outlines our guidelines for returns and refunds for our services and digital products.

A. Advisory Services & Customized Solutions
Due to the customized and consultative nature of our advisory services (e.g., Strategic Roadmap Development, Recruitment & Talent Advisory, Mystery Shopper Program), we do not offer refunds once the service has commenced or been delivered. We encourage clients to engage with our initial discovery calls and proposals to ensure the service is a good fit for their needs.

B. Digital Products (Online Courses, Downloadable Content)
All sales of Digital Products are final. Due to the intangible and instantly accessible nature of digital content, we cannot offer refunds or returns once the product has been purchased and/or downloaded. This is to protect our intellectual property from unauthorized distribution.

C. Live Webinars

  • Cancellation by You: If you cancel your registration for a live webinar more than 48 hours before the scheduled start time, you will receive a full refund.
  • Cancellation by Us: If Codecraft Advisory LLC cancels a live webinar, you will receive a full refund.
  • No-Show: If you register but do not attend the live webinar, you are not entitled to a refund. A recording may be provided at our discretion.
  • Technical Issues: If you experience technical difficulties during a live webinar that prevent your attendance, you must contact us within 24 hours of the event’s conclusion at [Insert Contact Email] to discuss a resolution, which may include access to a recording or a partial credit.

How to Request a Refund (Where Applicable)
To request a refund for an eligible service, please contact us at [Contact us] with your order details and reason for the request. We will process eligible refunds within 14 business days.